Solar Photovoltaic (PV)
Solar PV (photovoltaic) panels turn sunlight into electricity using special cells. When sunlight hits these cells, it creates a flow of electricity. This electricity is direct current (DC), which is then converted into alternating current (AC) by an inverter, making it suitable for home use.
Most PV systems have panels that fit on your roof. An inverter is usually installed in the loft, along with a generation meter. Any surplus electricity is sent back to the national grid. If you have a heat pump, surplus solar electricity can be used to heat your water, helping to lower your electricity bills.
The term photovoltaics (or PV) comes from the process of changing light (photons) into electricity (voltage), called the photovoltaic effect.
Benefits
Free electricity during daylight hours.
Lower electricity bills.
Reduced reliance on fossil fuels and lower greenhouse gas emissions.
Helps combat climate change and reduces air and water pollution.
Tenants
If you’re a Platform tenant with solar PV on your home, you can use the energy generated by the panels for free, helping to save you money and keep you comfortable in your home. Platform retain ownership of and responsibility for the equipment including maintenance and management. If you think there is a problem with the solar PV system, report this for repair to the Customer Hub on 0333 200 7304 or via the customer portal.
Any energy that you don’t use is exported into the national grid. Platform may receive an income from this energy, which we reinvest back into our business. As a tenant, you are not entitled to receive income from energy generated by Platforms equipment / assets.
Owners
If you own a property or a share of a property through Shared ownership, you are responsible for maintaining and managing the solar PV system. If the system has been accepted for connection to the grid, Platform will provide the relevant documentation so that you can apply for financial incentives related to the solar PV system.
Platform has no responsibility for homeowner application to financial incentive schemes, and there is no guarantee that you will be able to claim any income.
Maximising Savings
- Use appliances during the day when the panels are generating power.
- Run high-power appliances, like washing machines and dishwashers, one at a time and at lower temperatures.
- Use timers to run appliances while you’re out during the day.
- Cook your evening meal during the day using a slow cooker instead of the hob or oven.
- Consider getting a smart meter to monitor your electricity usage.
Energy and money-saving tips
- Only boil the amount of water you need in the kettle.
- Cook with lids on pans and use your microwave more often.
- Dry clothes outside or on a clothes airer instead of using a tumble dryer.
- Turn off appliances when not in use and avoid leaving them on standby.
- Switch energy suppliers to get a better tariff rate.
