Money and Benefits Advice
In this section you will find money, benefits and debt advice, along with help to get back into work, including free job coaching.
Our Team
Our Successful Tenancies Team can work with you to achieve positive results that will help to sustain your tenancy and assist in other aspects of life. We can carry out a full benefit check to see if your income can be increased and run through a budget with you to look at reducing your outgoings.
We keep up to date with the many changes in the Welfare Benefit system, as well as keeping our eyes out for grants and schemes that may be available to you in your local area.
Below you can find out more about how the team can help you. Further down the page, you will find our online form, which you simply need to complete and we will be in touch.
How we can help you
Moving to Universal Credit
Help to claim UC
The government offer advice and support, as highlighted in the next section.
Citizens Advice Help to Claim service also offer free advice.
Our Successful Tenancies Team can also support you. Simply complete the self-referral form at the bottom of this page and one of our friendly advisers will contact you.
Please don't ignore your Migration Notice
If you are going to be moved to UC, you will receive a letter known as a MIGRATION NOTICE.
If you receive a notice, do not ignore it!
Managed Migration to Universal Credit
The Department for Work & Pensions (DWP) has started moving people from certain working age benefits to Universal Credit - this known as Managed Migration. The benefits affected are known as legacy benefits and are listed below:
- Income Support
- Income based job seekers allowance
- Income related employment and support allowance
- Housing benefit
- Child and working tax credits
The process of Managed Migration is happening in stages and will affect different areas at different times. The DWP aim to complete this process by 2028.
Universal Credit Migration Notice Online Support
- Information about the move to universal credit - GOV.UK
- What to do if you receive a migration notice - GOV.UK
- Website dedicated to information about claiming UC - Understanding Universal Credit
Universal Credit Migration Notice helpline
- Phone: 0800 169 0328 - Monday to Friday, 8am to 6pm - 0800 phone numbers are free to call from mobiles and landlines.
- Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0328
- Video relay service for British Sign Language (BSL) users. Watch the video to find out how to use the Video relay service on mobile or tablet.