Home Contents
Here you can find details of contents insurance for your home.
Platform Housing Group feels it is important to protect your belongings and suggest that you look for providers who are regulated by the Financial Conduct Authority (FCA). Platform teamed up with Thistle Tenant Risks who provide specialist Tenants Contents Insurance policies. Thistle Insurance Services are a company that specialises in social housing contents insurance, however there are also other providers that can be found on comparison websites such as -
Thistle
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USwitch
Why do I need it
As your landlord, Platform Housing Group cover the buildings insurance for your home, but you are responsible, under the terms of your tenancy, for insuring your contents. It is always a good idea to shop around for a policy that will give you the cover you need.
Home contents insurance is not compulsory, but it is a good idea to consider what a policy would cover you for. Home contents insurance can help protect your personal belongings from incidents such as fire, theft, water damage, and many more household risks, giving you peace of mind.
What does contents insurance cover?
Platform Housing Group have teamed up with Thistle Tenant Risks, to offer the My Home Contents Insurance Scheme, designed specifically for residents in social housing, all our residents are eligible to apply. The scheme is designed to meet the demands and needs of social housing residents looking to purchase home contents insurance.
This policy can cover contents such as: Furniture, Carpets, Curtains, Clothes, Bedding, Electrical items, Pictures, Ornaments.
Terms, conditions, limits, and exclusions apply. For more information about the policy, please refer to the Insurance Product Information Document (IPID) and Policy Wording.
If you are unsure whether this insurance policy is right for you, please contact Thistle Tenant Risks who will be happy to help with your queries.
Reasons to choose My Home Contents Insurance Scheme
Covers loss or damage to your contents caused by specific events such as, theft, water damage, fire, and many more household risks.
Tenant's liability – We will pay up to 35% of the contents sum insured for damage to your landlord's fixtures and fittings which you are legally liable for as a tenant. There is no cover available if your home is unoccupied for more than 60 days in a row.
Covers theft or attempted theft of contents in sheds, outbuildings and garages that form part of your home up to £3,000.
Covers damage to external glazing for which you are responsible.
We will pay up to £500 for replacement and installation of locks for outside doors or windows and alarms if keys are lost or stolen.
You do not need to have special door or window locks, as long as your outside door locks, that is fine.
What to do if you have a complaint
It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance, or the handling of a claim, you should follow Thistle Insurances Services complaints procedure.
A copy of their complaint’s procedure is available on request. For additional information, view Thistle Insurance Services complaints page location on their website at: www.thistlemyhome.co.uk/Make-a-Complaint
The National Housing Federation working in partnership with Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.
A copy of Thistle Insurance Services' Data Protection Privacy Policy is online here.
