We have been shortlisted in a top tech awards scheme

10 December 2024
2 mins

We have been shortlisted in four categories in the 2025 Housing Innovation Awards in four categories; these are:  

  • Most Innovative Approach to Tenant Communciations; 
  • Best Digital Experience; 
  • Best Technology Partner; 
  • Best Use of Data.  

The awards – which are organised and delivered by Housing Digital – aim to recognise and champion innovation within the housing sector and the supply chain that supports it.  

The winners will be unveiled at a ceremony on Wednesday 12 February at The International Convention Centre in Birmingham, a world class conference centre in the heart of the West Midlands.  

Rob Fletcher, our Director of Data and Applications said: “To be shortlisted at this year’s awards is extremely well deserved for those teams who have worked on these projects.  They show us that having a robust Customer Relationship Management system in place provides a consistent outcome for all our customers.  We wish them – and everyone at the awards ceremony next year – the very best of luck!”  

Our award entries focussed on our CRM solution which records all information in one place, providing a single point of information for customer services to increase first point of contact resolution.  

The solution was developed with the help of Baytree Solutions, a specialised partner with deep housing sector knowledge and experience.  It used a customer centric and agile methodology to deliver a solution that was fit for purpose, future proof and robust, resulting in a new approach towards our communications with its customers.  

Rob concluded: “Being shortlisted in these awards not only acknowledges are firm commitment to deliver on our technological targets, it also provides us with inspiration to continue on our data development journey.” 

Photo caption : Platform Housing Group has been shortlisted in a top tech awards scheme